Alessandro L. Piana Bianco
Strategic Innovation & Design — EU / MENA
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Strategic Design Director — Agentic & Systems

If you’re hiring strategic design leadership for agentic products or complex ecosystems, here is the evidence: ambiguity-to-decision, integration-first strategy, and delivery-ready artefacts. I lead cross-functional programmes where autonomy, orchestration, and handoffs are designed explicitly, and where systems thinking translates into shippable states, requirements, and governance.

Experience across EU and MENA with decision artefacts and operating rhythms that keep speed while aligning stakeholders, vendors, and delivery teams.

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Claims

What you can expect

  • Ambiguity → decisions — structured framing, options, trade-offs, and commitment points that unblock delivery.
  • Agentic UX beyond screens — autonomy gradients, handoffs, override, and policy visibility designed explicitly.
  • Ecosystems & integration first — dependencies, sequencing, and proof-ready requirements before building.
  • North Star that ships — principles + state models + delivery rituals aligned to engineering reality.
  • Cross-market scalability — common core + local layers for EU/MENA delivery under constraints.
What I do

What I do in the first 30 / 60 / 90 days

30 days
  • Frame intent + constraints + measures of success; map the ecosystem and decision owners.
  • Establish decision artefacts (decision log, option memos) and a shared vocabulary for trade-offs.
  • Define the common-core vs local-layers model early to prevent drift.
60 days
  • Translate strategy into delivery primitives: state models, blueprint, epics/AC, sequencing.
  • Pilot one end-to-end flow (agentic if relevant) with explicit override + handoff design.
  • Introduce governance checkpoints that prevent late-stage rework.
90 days
  • Scale cadence: decision velocity, pattern evolution rules, exception process across teams/vendors.
  • Codify interaction model (states-first) and quality bar as a lightweight playbook.
  • Publish measurement: leading indicators, learning loops, and adoption signals.
Evidence

Evidence links

Proof queries

Jump into /proof/

Agenticautonomy · handoff Operating modelcadence · decisions Workshopsconvergence · artefacts Ecosystem integrationdependencies Cross-bordermarkets · rollout Design strategyship-ready

Selected case studies

Intesa Sanpaolo — ML-based requalification & training dashboard (internal tool)

Focus: AI/ML decision support UX + privacy/access control + dashboard trust

  • Designed interpretability and trust cues around ML recommendations without turning the tool into a black box.
  • Defined role-based views, access control expectations, and audit-friendly states for operational use.
  • Delivered a usable interaction model that supports responsible adoption under real constraints.

Danske Bank + BBVA + Santander — Innovation & product requirements workshops

Focus: turning ambiguity into delivery-ready outcomes + stakeholder influence

  • Designed workshops that converge on goals, constraints, and measurable success criteria.
  • Translated outputs into epics/features, dependencies and delivery-ready artefacts.
  • Uplifted decision integrity through principles, critique norms, and decision logs.

Prada — First global eCommerce (multi-market localisation)

Focus: global commerce foundation + localisation framework + brand craft at scale

  • Defined a common core vs local layers model to scale multi-market commerce without fragmentation.
  • Established commerce patterns for high-stakes states (stock, shipping, errors, recovery).
  • Aligned brand, product, and delivery teams around a delivery-ready localisation framework.

Contact

Considering me for VP/Director/Head of Design roles, strategic advisory, or speaking? Send the brief, scope, and timeline and I will respond directly.

Email a@pianabianco.com
LinkedIn linkedin.com/in/apianabianco
Bundle proof_bundle.zip