Alessandro L. Piana Bianco
Strategic Innovation & Design — EU / MENA

Strategic Design Director — Agentic & Systems

If you’re hiring strategic design leadership for agentic products or complex ecosystems, here is the evidence: ambiguity-to-decision, integration-first strategy, and delivery-ready artefacts.

Claims

What you can expect

  • Ambiguity → decisions — structured framing, options, trade-offs, and commitment points that unblock delivery.
  • Agentic UX beyond screens — autonomy gradients, handoffs, override, and policy visibility designed explicitly.
  • Ecosystems & integration first — dependencies, sequencing, and proof-ready requirements before building.
  • North Star that ships — principles + state models + delivery rituals aligned to engineering reality.
  • Cross-market scalability — common core + local layers for EU/MENA delivery under constraints.
Evidence

Evidence links

Proof queries

Jump into /proof/

What I do

What I do in the first 30 / 60 / 90 days

30 days
  • Frame intent + constraints + measures of success; map the ecosystem and decision owners.
  • Establish decision artefacts (decision log, option memos) and a shared vocabulary for trade-offs.
  • Define the common-core vs local-layers model early to prevent drift.
60 days
  • Translate strategy into delivery primitives: state models, blueprint, epics/AC, sequencing.
  • Pilot one end-to-end flow (agentic if relevant) with explicit override + handoff design.
  • Introduce governance checkpoints that prevent late-stage rework.
90 days
  • Scale cadence: decision velocity, pattern evolution rules, exception process across teams/vendors.
  • Codify interaction model (states-first) and quality bar as a lightweight playbook.
  • Publish measurement: leading indicators, learning loops, and adoption signals.

Selected case studies

Case study

Cross-border wallet & transactional products — KSA + EU requirements

Focus: multi-market definition + cross-platform integration + privacy/security/accessibility constraints

  • Produced journey definitions and a market differences matrix (common core vs local requirements).
  • Mapped integrations and dependencies into actionable epics, acceptance criteria, and edge cases.
  • Defined trust patterns for regulated transactions and rollout sequencing.
Case study

Danske Bank + BBVA + Santander — Innovation & product requirements workshops

Focus: turning ambiguity into delivery-ready outcomes + stakeholder influence

  • Designed workshops that converge on goals, constraints, and measurable success criteria.
  • Translated outputs into epics/features, dependencies and delivery-ready artefacts.
  • Uplifted decision integrity through principles, critique norms, and decision logs.
Case study

Design Governance OS

Focus: operating model primitives to scale quality without bureaucracy

  • Decision rights, rituals, quality gates, pattern evolution rules, escalation paths.
  • State model first: exceptions and recoverability designed early, not at the end.
  • Agentic workflows: autonomy gradients, handoffs, policy visibility, audit trail UX.

Contact

If you’re hiring for this role, send the brief, constraints, and what “good” looks like in your org.